NOT ONLY WAS UPSON REGIONAL MEDICAL CENTER ONE OF 25 HOSPITALS SELECTED TO PRESENT AT THE NATIONAL WHAT’S RIGHT IN HEALTHCARE CONFERENCE IN CHICAGO, RECENTLY. URMC WAS RECOGNIZED FOR OUTSTANDING PERFORMANCE IN PATIENT SATISFACTION.
UPSON WAS SELECTED FOR THE “EXCELLENCE IN PATIENT CARE” TOP HCAHPS AWARD IN THE CATEGORY “PATIENTS ALWAYS RECEIVED CARE AS SOON AS THEY WANTED.”
HOSPITAL CONSUMER ASSESSMENT OF HEALTHCARE PROVIDERS AND SYSTEMS, IS A NATIONAL STANDARDIZED SURVEY TOOL USED TO MEASURE ADULT INPATIENT PERCEPTION OF THE QUALITY OF CARE THEY RECEIVE AT A GIVEN ACUTE CARE HOSPITAL.
URMC CEO DAVID CASTLEBERRY SAID “GIVEN THE LEVEL OF EXCELLENCE THAT MUST BE SUSTAINED TO RECEIVE SUCH AN AWARD, THIS SPEAKS VOLUMES ABOUT THE PATIENT-CENTERED CULTURE AT UPSON.”
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