Thursday, October 20, 2011

FROM THE OFFICE OF COUNTY MANAGER KYLE HOOD

CHAIRMAN MAURICE  RAINES AND THE  UPSON  COUNTY  BOARD  OF  COMMISSIONERS ARE  ADDRESSING  THE  ONGOING   CONCERNS  CITIZENS HAVE  HAD OVER  THE  RECENT  INCREASE IN  THE  VEOLIA  GARBAGE  COLLECTION  BILLS. THE  BOARD  UNDERSTAND  THE FINANCIAL  BURDENS THAT  ALL  RESIDENTS OF UPSON COUNTY  ARE  FACING RIGHT  NOW, HOWEVER  EVERY  ATTEMPT WAS MADE  TO LET  THE  PUBLIC  KNOW OF  THE  FORTHCOMING  $3  PER  QUARTER  INCREASE WELL  IN  ADVANCE OF  THE  FIRST BILLS  GOING  OUT.

SEVERAL MONTHS  AGO, VEOLIA BROUGHT  TO  THE  COUNTY A  PROPOSAL TO  INCREASE PRICES BASED ON  THE  ADDITIONAL  COSTS  THAT  THE  COMPANY  WAS  INCURRING DUE TO  THE  RISING  PRICE OF  FUEL  AND  SERVICE  PROVISION TO  THE  COMMUNITY. SOME MEMBERS   OF  THE  BOARD  WERE  NOT  IN  FAVOR  OF  THE  INCREASES, BUT  THE  CONTRACT THAT  THE  COMPANY HAS WITH  THE  COUNTY  ALLOWS FOR  SUPPLEMENTAL  INCREASES YEAR  TO  YEAR  AS  THEY  ARE  NECESSARY. ON  BEHALF  OF  THE  CITIZENS, THE COUNTY  MADE EVERY  ATTEMPT TO  DELAY  AND  REDUCE THE  CHANGES TO  THE  COST  OF   HAVING  RESIDENTIAL   TRASH  PICK-UP.

WHILE THIS MAY NOT  BE THE  MOST OPPORTUNE  TIME  TO  INCREASE THE  COSTS TO   CUSTOMERS, THE  COUNTY  STANDS  BEHIND  THE PROFESSIONAL  APPROACH  AND  ADVANCED  WARNING THAT  WAS  GIVEN BY VEOLIA   PRIOR  TO  THE  INCREASES. THE  COMPANY HAS CONTINUED TO  PROVIDE A  RELIABLE  SERVICE AND  CUSTOMER RELATIONS ARE  VASTLY  IMPROVED OVER  PRIOR  YEARS. VEOLIA HAS PLEDGED TO  THE  COUNTY THAT IF AND  WHEN  THEIR  COST  OF  PROVIDING  SERVICE TO UPSON COUNTY  HAS  DECREASED THEY  WILL  PASS THOSE  SAVINGS ALONG  TO  CUSTOMERS, AS  WELL.

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